Is Twitter as much of a cesspool of bots, trolls and bullies as its critics say?
The company wants to measure the overall health of conversations on its platform to decide.
“If you want to improve something, you have to be able to measure it,” he tweeted. “The human body has a number of indicators of overall health, some very simple, like internal temperature. We know how to measure it, and we know some methods to bring it back in balance.”
Dorsey concedes that the company has long focused on removing content in a sort of whack-a-mole system for dealing with abuse. Instead, Twitter needs to focus on “building a systemic framework to help encourage more healthy debate, conversations, and critical thinking.”